Terms of Service

2. Mission & Scope of Services

Kind Minds Family Wellness is an incorporated non-profit health organization committed to empowering African, Caribbean, and Black (ACB) communities in Waterloo Region through culturally grounded counseling, education, youth leadership, research, and advocacy. Our services encompass:

• Culturally responsive individual, couple, and family psychotherapy.
• Psycho-educational workshops and adult wellness circles (Wazee, Kungiyar Mata, Isibaya Samadoda).
• Youth mentorship and entrepreneurship programs (BYIP, Umoja, Ujima).
• Nutritional wellness initiatives (Global Cooking Classes: Seeds & Spices).
• Community events, including our annual Black Excellence Gala.

3. Mental Health & Emergency Disclaimer

Submitting a contact form, email, or intake request does not automatically establish a therapeutic practitioner-client relationship until an intake assessment has been formally conducted and accepted by a registered KMFW clinician.

4. Community Code of Conduct

Kind Minds Family Wellness is dedicated to creating safe, culturally affirming, and respectful spaces. All participants, website users, and volunteers agree not to:

• Engage in harassment, hate speech, defamation, or discrimination based on race, ancestry, ethnic origin, gender identity, sexual orientation, disability, age, or religion.
• Disclose or compromise the confidentiality or personal identity of other participants in group sessions or wellness circles.
• Attempt to compromise the security, infrastructure, or accessibility of our website or registration systems.
• Distribute unsolicited commercial advertising, spam, or promotional material through our contact forms.

5. Program Registrations & Events

Registration for specific programs (including counseling waitlists, cooking classes, and youth cohorts) is subject to availability and eligibility criteria. KMFW reserves the right to reschedule or modify events, workshops, or group sessions due to weather, facilitator availability, or community health considerations. Registered participants will receive timely notice via email or telephone.

6. Charitable Donations & Receipts

Financial donations directly support culturally grounded community mental health care, youth mentorship, and elder wellness programs. All donations are processed through secure, PCI-compliant payment gateways. Charitable tax receipts are issued in compliance with Canada Revenue Agency (CRA) guidelines for eligible donations.

7. Intellectual Property Rights

All logos, brand assets, text, photography, program curricula, publications, and research reports produced by Kind Minds Family Wellness are protected by Canadian copyright and intellectual property laws. Content may not be reproduced, altered, or redistributed for commercial gain without explicit prior written authorization from KMFW leadership.

8. External Links & Subprocessors

Our site may contain links to external community partners, healthcare agencies, or resources (e.g. Google Forms, YouTube, partner websites). KMFW does not control or assume responsibility for the content, privacy standards, or practices of third-party websites.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Kind Minds Family Wellness, its directors, officers, employees, clinical staff, and volunteers shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our digital website or informational content.

10. Governing Law (Ontario, Canada)

These Terms of Service are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any legal proceeding arising out of these terms shall be subject to the exclusive jurisdiction of the courts of Ontario.

11. Contact & Inquiries

For questions regarding these terms, program policies, or partnerships, please contact us: